Appointment Setter (Diabetes Reversal Program)
Company: HealthyWayFit
Location: Remote / Gurugram
Industry: Health & Wellness | Diabetes Reversal
Employment Type: Full-Time
About HealthyWayFit
HealthyWayFit helps busy professionals with Type-2 Diabetes improve their health through a personalized diabetes reversal program. Our team includes doctors, nutritionists, health coaches, and sales professionals who work together to create sustainable lifestyle changes and measurable health outcomes.
We are looking for a highly motivated Appointment Setter who can engage with inbound leads, qualify prospects, build trust, and book qualified consultations for our Senior Consultants.
Role Overview
Your primary responsibility is to speak with prospective clients who have shown interest in our Diabetes Reversal Program, understand their situation, determine if they are a suitable fit, and schedule them for a consultation with our Senior Consultant.
This is not a customer support role. This is a performance-driven sales role focused on qualification and appointment setting.
Key Responsibilities Lead Qualification
- Contact inbound leads via phone, WhatsApp, and SMS.
- Review application forms before speaking with prospects.
- Understand the prospect's:
- Diabetes history
- Current health challenges
- Age, height, weight
- Occupation and lifestyle
- Motivation for seeking help
- Identify whether the prospect is qualified for our program.
Appointment Setting
- Build rapport quickly and professionally.
- Create urgency around taking action.
- Handle basic objections.
- Schedule consultations within the next 72 hours whenever possible.
- Ensure prospects show up for scheduled appointments.
CRM Management
- Update CRM after every interaction.
- Maintain accurate notes and lead status.
- Track follow-ups diligently.
- Coordinate with the sales team regarding scheduled consultations.
Follow-Up
- Re-engage missed appointments.
- Follow up with warm leads.
- Ensure no qualified lead is left unattended.
Ideal CandidateMust Have
- Excellent Hindi and English communication skills.
- Confident phone presence.
- Strong listening skills.
- Ability to build trust quickly.
- Basic understanding of sales psychology.
- Comfortable handling objections.
- High level of discipline and accountability.
Preferred
- Experience in appointment setting, telesales, inside sales, or call center roles.
- Experience in health, wellness, fitness, or healthcare industries.
- Familiarity with CRM systems.
Performance Metrics (KPIs)
- Appointments Booked
- Show-Up Rate
- Contact Rate
- Follow-Up Compliance
- CRM Accuracy
- Qualified Appointments Generated
What Success Looks Like
A successful Appointment Setter:
- Consistently books qualified consultations.
- Maintains excellent CRM hygiene.
- Ensures prospects attend their scheduled calls.
- Demonstrates professionalism, ownership, and strong communication skills.
- Contributes directly to company revenue growth.
Compensation
- Fixed Salary
- Performance Incentives
- Growth Opportunities
- Ongoing Sales Training
- Direct Mentorship
HealthyWayFit
Helping professionals take control of Type-2 Diabetes through sustainable lifestyle transformation.
Pay: ₹11,511.08 - ₹25,000.00 per month
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- appointment setting: 1 year (Preferred)
Work Location: Remote
