Kerala Holidays Pvt. Ltd. is a travel and tourism company specializing in Kerala travel experiences and customized tour packages. We are looking for a motivated and detail-oriented Operations Executive to join our team and support the smooth execution of customer trips and travel arrangements.
This position is suitable for freshers as well as candidates with up to 2 years of experience who are interested in building a career in the travel and tourism industry.
Key Responsibilities
- Coordinate day-to-day travel operations and tour arrangements.
- Coordinate with hotels, drivers, guides, transport providers, and other vendors.
- Assist in preparing and coordinating tour itineraries.
- Follow up with vendors and confirm bookings and services.
- Maintain accurate booking and customer records.
- Coordinate with the sales team to ensure smooth handover of confirmed bookings.
- Monitor ongoing trips and assist in resolving operational issues.
- Communicate with customers regarding travel arrangements when required.
- Ensure all services are delivered according to the confirmed itinerary.
- Handle last-minute changes and coordinate solutions with relevant teams.
- Maintain proper documentation and operational records.
Requirements
- Freshers are welcome to apply.
- Candidates with 0–2 years of experience in travel operations, tourism, hospitality, or a related field are preferred.
- Good communication and coordination skills.
- Basic knowledge of MS Office/Google Workspace.
- Strong attention to detail and organizational skills.
- Ability to multitask and work within deadlines.
- Problem-solving attitude and willingness to learn.
- Knowledge of Kerala destinations and tourism services will be an advantage.
- Candidates with a degree/diploma in Travel & Tourism, Hospitality, Management, or a related field are preferred.
What We Offer
- Opportunity to build a career in the travel and tourism industry.
- Hands-on experience in tour operations.
- Supportive and professional working environment.
- Opportunity to learn about travel planning, destination operations, and customer handling.
- Career growth opportunities based on performance.
Experience: 0–2 Years
Job Type: Full-time
Role: Operations Executive
Work Location: In person
