Company: EDWARTENS India
Location: Electronic City, Bengaluru (Must be commutable to the location )
Employment Type: Full-time
Salary: Around ₹30,000 per month + performance-based incentives
About EDWARTENS India
EDWARTENS India is an industry-focused technical career development company specialising in industrial automation, PLC, SCADA, robotics, AI-enabled engineering skills, practical project experience, and placement support.
We are looking for a confident, target-oriented, and persuasive Admissions Counsellor who can identify suitable candidates, understand their career requirements, explain our programmes effectively, and convert enquiries into successful enrolments.
Role Overview
The Admissions Counsellor will be responsible for contacting prospective candidates, understanding their career goals, identifying whether they are suitable for EDWARTENS programmes, and guiding them through the complete admission process.
This is a sales-focused role. The selected candidate should be comfortable making regular calls, following up with leads, handling objections, convincing candidates, and achieving monthly admission and revenue targets.
Key ResponsibilitiesCandidate Calling and Lead Follow-Up
- Contact prospective candidates through phone calls, WhatsApp, email, and other communication channels.
- Respond quickly to enquiries generated through digital marketing, referrals, social media, websites, events, and other sources.
- Conduct regular follow-ups with interested candidates until admission is completed.
- Maintain professional communication throughout the candidate journey.
- Re-engage inactive or undecided leads through structured follow-up.
Candidate Identification and Counselling
- Understand each candidate’s education, technical background, experience, career goals, and employment expectations.
- Identify candidates who are genuinely suitable for the programmes offered by EDWARTENS India.
- Explain course structure, practical training, project exposure, career support, placement process, fees, and programme expectations clearly.
- Provide honest and appropriate guidance based on the candidate’s profile.
- Avoid unsuitable admissions by properly evaluating candidate eligibility, commitment, and career objectives.
Sales and Admission Conversion
- Convert qualified leads into paid admissions.
- Achieve individual monthly admission, revenue, and conversion targets.
- Handle candidate objections related to fees, career opportunities, programme duration, location, and placement support.
- Use effective communication and persuasive sales techniques without making false commitments.
- Follow up on pending applications, documents, payments, and admission formalities.
- Coordinate with the accounts and administration teams to ensure timely fee collection.
CRM and Reporting
- Update all lead details, call notes, follow-up dates, candidate status, and admission progress in the CRM.
- Maintain accurate daily records of calls, conversations, follow-ups, conversions, and payments.
- Prepare daily, weekly, and monthly admission reports.
- Track individual performance against assigned KPIs and KRAs.
- Provide feedback on lead quality, candidate concerns, competitor activities, and market trends.
Candidate Relationship Management
- Build trust and maintain positive relationships with prospective and enrolled candidates.
- Ensure candidates receive accurate information before joining.
- Coordinate with training, placement, and administration teams for a smooth onboarding process.
- Support candidates with documentation, payment schedules, joining formalities, and programme-related queries.
- Handle concerns professionally and escalate serious issues to management when required.
Candidate Requirements
- Bachelor’s degree in any discipline.
- Previous experience in admissions, counselling, education sales, tele-sales, inside sales, recruitment, customer service, or business development is preferred.
- Freshers with excellent communication and strong sales ability may also be considered.
- Strong verbal communication and convincing skills.
- Comfortable making a high volume of calls and regular follow-ups.
- Ability to understand candidate requirements and recommend suitable programmes.
- Strong negotiation, objection-handling, and closing skills.
- Target-oriented, disciplined, and self-motivated.
- Able to work independently with minimal supervision.
- Good organisational and time-management skills.
- Basic knowledge of CRM systems, Microsoft Office, Google Workspace, and WhatsApp Business.
- Proficiency in English is required. Knowledge of Kannada, Malayalam, Tamil, Telugu, or Hindi will be an advantage.
- Interest in technology, engineering, industrial automation, education, or career development will be beneficial.
Ideal Candidate Profile
We are looking for someone who is confident, energetic, responsible, and passionate about sales and candidate counselling.
The ideal candidate should be able to understand the candidate’s real needs, communicate the value of EDWARTENS programmes clearly, build trust, handle objections, and close admissions professionally.
This role is suitable for someone who enjoys speaking with people, working towards targets, and contributing directly to business growth.
Key Performance Indicators
Performance will be evaluated based on:
- Number of calls completed
- Qualified candidates identified
- Follow-ups completed on time
- Lead-to-admission conversion rate
- Monthly admissions achieved
- Revenue and fee collection generated
- CRM accuracy and reporting discipline
- Candidate communication quality
- Attendance and punctuality
- Overall contribution to the admissions team
Location Requirement
Candidates must be residing in or able to commute comfortably to Electronic City, Bengaluru.
Preference may be given to candidates living in Electronic City, Bommasandra, Hosa Road, Singasandra, Begur, BTM Layout, Chandapura, or nearby areas.
Compensation
- Salary: Around ₹30,000 per month
- Attractive performance-based incentives
- Career growth opportunities based on performance
How to Apply
Interested candidates may submit their updated resume to [email protected] along with a brief introduction explaining their experience in counselling, sales, tele-calling, admissions, or customer handling.
Pay: ₹25,000.00 - ₹32,000.00 per month
Work Location: In person
