Experience: Freshers to 1 year of experience
Key Requirement: Good Communication Skills
Job Responsibilities
- Assist customers via email with queries related to order status, product availability, dispatch details, payment information, and other order-related concerns.
- Handle multiple customer queries simultaneously while ensuring timely and accurate responses.
- Maintain a positive, empathetic, and professional attitude while interacting with customers.
- Acknowledge and resolve customer complaints effectively and professionally.
- Communicate and coordinate with internal teams whenever required to resolve customer concerns.
- Develop thorough knowledge of our products and services to provide accurate information to customers.
- Manage daily tasks and responsibilities efficiently while strictly following company processes, guidelines, and quality standards.
Pay: ₹14,000.00 - ₹15,000.00 per month
Work Location: In person
