Customer Support: Answer inbound calls/chats to resolve customer complaints, process requests, and provide accurate product information.Tele-sales & Lead Generation: Conduct outbound cold calls to promote services, explain policy benefits, and achieve daily sales targets.Language Fluency: Deliver exceptional customer service while using clear, empathetic, and grammatically correct Tamil.Bilingual Communication: Utilize basic English (or an additional regional language like Hindi, Malayalam, or Kannada) to read software dashboards and manage bilingual scripts.Documentation: Maintain detailed records of calls, update customer databases, and follow up with unresolved prospects.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
