- Streamlining daily admissions, discharges and departmental procedures to reduce wait times and improve Patient Satisfaction.
- Ensuring departments are properly equipped with medical supplies, technology and facility resources.
- Focusing on day-to-day coordination (staffing, patient flow, and supply inventory)
- Maintaining the privacy, security and accuracy of patient medical records
- Acting as an intermediary between doctors, nurses, board members and patients to resolve issues and foster a collaborative environment.
- Demonstrating the tests for the treatment of the patients.
- Answering phone inquiries in an efficient and effective way.
- Conducting patient consultations online or in-office comprehensively.
- Making confirmation and reminder calls. Follow-up calls from patient consultations.
- Interacting with patients/family regarding feedback.
- Interacting with referring.
- Conducting market research and analysis to identify patient needs, market trends and competitive landscape within the healthcare industry.
- Creating compelling marketing collateral, including brochures, presentations, case studies, highlighting the features, benefits and clinical outcomes of our services.
- Coordinating promotional activities and events, such as conferences, seminars, webinars and trade shows to showcase our solutions and treatments.
- Building and maintaining strong relationships with hospital administrators, department heads to gain insights, foster collaboration and support business development efforts.
- Utilizing digital marketing channels, including website, social media, email campaigns and online advertising to reach target audiences and drive engagement.
- Having excellent interpersonal skills required to work closely and effectively with doctors, clinic staff and understanding patient needs.
- Being personable and empathetic with the patient’s needs and concerns.
- Working independently “and” as a valued member of the team.
- Responding to common inquiries or complaints from patients and listen to them attentively.
- Following established protocols.
- Having strong communication skills required to effectively explain , help patients to realize their lifestyle goals, and guide them through a decision-making process.
- Maintaining the discipline in the hospital by managing the patient and staff relationship.
- Having computer skills.
Job Type: Full-time
Pay: From ₹20,000.00 per month
Benefits:
Work Location: In person
