Operational Responsibilities Job Description – Operations Executive Job Title
Operations Executive
Department: Operations
Location: Mumbai / Navi Mumbai
Reporting To: Operations Manager
Job Summary
We are looking for a proactive and organized Operations Executive to oversee day-to-day operational activities, coordinate with internal departments, and ensure smooth execution of projects and service operations. The ideal candidate should have excellent coordination, documentation, and problem-solving skills.
Key ResponsibilitiesOperations Coordination
- Coordinate daily operational activities across Projects, Service, Stores, Purchase, and Logistics.
- Ensure timely execution of assigned tasks and operational schedules.
- Monitor work progress and follow up with internal teams for timely completion.
- Coordinate with clients for delivery, installation, and service schedules.
Planning & Execution
- Prepare daily work schedules and allocate resources.
- Coordinate manpower deployment for project and service activities.
- Track project and service status and ensure adherence to timelines.
- Escalate operational issues and support timely resolution.
Documentation & Reporting
- Maintain operational records, work orders, and customer documentation.
- Prepare Daily, Weekly, and Monthly MIS reports.
- Update ERP/MIS systems with accurate operational data.
- Maintain records of material movement, project status, and service reports.
Customer & Vendor Coordination
- Coordinate with customers regarding project execution, service visits, and dispatch schedules.
- Follow up with vendors and suppliers for timely material delivery.
- Ensure smooth communication between customers and internal departments.
Logistics & Inventory Support
- Coordinate material dispatches and deliveries.
- Track inventory requirements with the Stores and Purchase teams.
- Ensure materials are available before project execution.
Quality & Compliance
- Ensure operational activities comply with company policies and quality standards.
- Support process improvements to increase operational efficiency.
- Maintain proper documentation for audits and compliance.
Required Skills
- Strong coordination and organizational skills.
- Excellent communication and interpersonal skills.
- Good knowledge of Microsoft Excel, Word, and ERP/MIS software.
- Ability to handle multiple tasks and prioritize work effectively.
- Problem-solving and decision-making abilities.
Qualification
- Bachelor's Degree in Business Administration, Commerce, Operations Management, or any related field.
Experience
- 2–5 Years of experience in Operations, Project Coordination, Service Coordination, or Administration.
Key Performance Indicators (KPIs)
- Timely execution of operational activities.
- Accuracy of operational reports and documentation.
- Customer satisfaction and response time.
- Coordination efficiency between departments.
- Adherence to project and service timelines.
- Process compliance and operational efficiency.
Salary
As per company standards and candidate experience.
Pay: ₹10,078.67 - ₹25,000.00 per month
Education:
Experience:
- Microsoft Excel: 2 years (Preferred)
Location:
- Navi Mumbai, Maharashtra (Required)
Work Location: In person
