Sr. Specialist - Application Support N
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Senior Principal Consultant - Level 3 Network Engineer Routing and Switching The Level 3 Network Engineer plays a crucial role in designing implementing and maintaining scalable and secure network infrastructures to support in multi data center infrastructure. This role involves advanced troubleshooting architectural planning and optimization of network systems to ensure high availability reliability performance. Responsibilities: - Network Design and Architecture: - Design and implement robust network architectures to support current and future business requirements. - Develop network diagrams documentation and specifications for network components. - Collaborate with stakeholders to understand business needs and translate them into technical network requirements. - Network Implementation and Deployment: - Configure and deploy network devices such as routers switches load balancers and VPN concentrators. - Implement network security measures including access control encryption and intrusion detection/prevention systems. - Deploy and manage network monitoring and management tools to ensure proactive network health and performance monitoring. - Network Optimization and Performance Tuning: - Identify performance bottlenecks and optimize network configurations to enhance efficiency and throughput. - Conduct periodic network performance assessments and capacity planning exercises. - Implement Quality of Service (Qo S) policies to prioritize critical network traffic. - Network Troubleshooting and support: - Provide escalated support for complex network issues and outages including root cause analysis and resolution. - Collaborate with cross-functional teams to troubleshoot network-related problems impacting business operations. - Implement and maintain disaster recovery and business continuity strategies for network infrastructure. - Security and Compliance: - Implement and enforce security policies standards and best practices to protect network assets from unauthorized access and cyber threats. - Ensure compliance with industry regulations and standards such as PCI DSS HIPAA GDPR etc. - Perform regular security audits and vulnerability assessments to identify and remediate potential security risks. - Documentation and Knowledge Sharing: - Maintain comprehensive documentation of network configurations procedures and standards. - Provide mentorship and knowledge transfer to junior network engineers and other IT staff. - Stay abreast of emerging technologies trends and best practices in networking.
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Certifications
Dynatrace Certified Associate - DynatraceDynatrace
Required Skills
Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Application Support N
Remote Type -
Office
Work Shift -
Rotating (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
