The Front Desk Associate/Cashier is responsible for providing excellent customer service at the front desk while managing cash transactions. This role involves greeting guests, handling inquiries, processing payments, and ensuring a smooth flow of operations at the front desk.
Job Duties:
- Greet Customers: Welcome customers and assist them with their inquiries.
- Handle Payments: Process cash, card, or online payments quickly and accurately.
- Issue Receipts: Provide receipts and handle billing for customers.
- Answer Phone Calls: Respond to phone calls and direct customers to the right department or staff.
- Assist with Queries: Help customers with questions about products or services.
- Manage Cash Register: Keep track of cash and balance the register at the end of the day.
- Maintain Clean Desk Area: Keep the front desk and cashier area tidy and organized.
Qualifications:
- Education: High school diploma or equivalent.
- Communication Skills: Friendly, polite, and good at interacting with customers.
- Basic Math Skills: Comfortable handling cash and basic math for billing.
- Computer Skills: Ability to use billing systems or point-of-sale (POS) software.
- Experience: Prior experience in a similar role is a plus but not required.
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person