Guest Relations Executive (Airia Mall)
Duties & Responsibilities:
· Welcome and greet guests during check-in and check-out
· Allocate time & resources efficiently to deliver results under changing environment
· Adaptable to change, demonstrating flexibility and a strong willingness to acquire new skills.
· Well-informed about the mall, its brands, and ongoing activities, and able to effectively communicate this information to customers.
· Professional approach towards dealing with the customers
· Prompt in dealing with the complaints and concerns
· Provide support to other functions as and when required
· Abide by the rules, regulations and policies laid down by the management
· Collect & analyze customer feedback along with their likes and dislikes
Additional Skills:
· Fluent in English
· Customer-oriented and professional attitude
· Independent, self-motivated & responsible
· Familiar with basic MS Office, Word, Excel etc.
Sound decision making ability
Pay: ₹25,000.00 - ₹35,000.00 per month
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
Work Location: In person
