Reactive Sales / Telesales Executive
Company: Smaaash Entertainment Pvt. Ltd.
Location: Gurugram, Delhi NCR
Employment Type: Full-time
Salary: ₹20,000–₹30,000 per month
Benefits
- Performance Incentives
- Provident Fund
- Travel Allowance
Working Schedule
- Shift Timing: 11:00 AM – 8:00 PM
- 6 Days Working
- 1 Rotational Weekly Off
Job Summary
Smaaash Entertainment is looking for a proactive Reactive Sales / Telesales Executive to manage inbound customer enquiries, convert leads into bookings, and deliver an excellent customer experience. The ideal candidate should possess strong communication skills, a customer-focused approach, and experience in sales or client relationship management.
Key Responsibilities
- Handle inbound customer enquiries received through calls, website enquiries, and other sales channels.
- Convert enquiries into confirmed bookings and business opportunities.
- Maintain customer records and update CRM systems.
- Coordinate with internal teams to ensure smooth booking execution.
- Prepare sales reports and maintain accurate records.
- Deliver a high standard of customer service while achieving sales targets.
Required Qualifications
- 1–3 years of experience in Telesales, Reactive Sales, Customer Service, Hospitality Sales, Hotel Sales, Banquet Sales, Event Sales, Reservations, Travel Sales, or Business Development.
- Experience in handling inbound leads and customer enquiries.
- Strong verbal communication and customer relationship skills.
- Working knowledge of Microsoft Excel and CRM systems.
- Ability to work in a target-driven environment.
Preferred Industry Background
- Hospitality
- Hotels
- Event Management
- Entertainment
- Travel & Tourism
- Food & Beverage
- Domestic BPO (Sales Process)
How to Apply
Interested candidates may send their updated resume to:
Email: [email protected]
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
