About Us
Gabru Di Chaap is a fast-growing North Indian QSR brand redefining street-style chaap and vegetarian delights with bold flavors and bold personality. We're on a mission to deliver unforgettable taste and service—and we’re looking for a rockstar Store Manager to lead the charge on the ground.
What You’ll Do
- Lead Daily Operations: Manage end-to-end operations of the outlet ensuring smooth and efficient functioning at all times.
- Customer Experience Champion: Deliver high levels of customer satisfaction with strong focus on hospitality, hygiene, and speed of service.
- Team Leadership: Hire, train, motivate and manage a team of crew members and shift leads. Ensure shift schedules are optimized for peak hours.
- Sales & Target Management: Drive store sales, manage daily targets, upsell high-margin items, and ensure proper inventory control.
- SOP & Quality Control: Ensure adherence to brand SOPs, product quality, portioning, hygiene, and FSSAI norms.
- Customer Handling: Handle escalations, special requests, and guest feedback professionally. Turn complaints into loyalty.
- Reporting: Maintain store-level reports – daily sales, expenses, wastage, inventory, and crew performance.
What We’re Looking For
- Experience: 5+ years as Store Manager/Shift Manager in a QSR like Burger King, Wow! Momo, Dominos, McDonald's, Haldiram’s or similar.
- Soft Skills: Excellent communication, grooming, and interpersonal skills. Should be comfortable interacting with customers regularly.
- Customer-Obsessed: Believes in creating memorable guest experiences. Knows how to create “wow moments” in a fast-paced environment.
- People Leader: Proven ability to manage and energize a small team. Understands rostering, training and crew discipline.
- Operationally Sharp: Knows how to manage inventory, cash, hygiene, and crisis situations with calm and efficiency.
Why Join Gabru Di Chaap?
- A young, energetic brand with massive growth plans
- Flat culture with direct access to founders
- Competitive salary with performance-based incentives
- Opportunity to grow into Area Manager or Training Lead roles
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
