Brand Operations Executive – Fashion & E-commerce
Location: Bangalore
Company: drippinhot
drippinhot is a women's fashion label creating elevated statement pieces for a global audience. With a strong digital-first presence and a focus on premium design and craftsmanship, n, we are building a brand that merges trend and luxury
We are looking for a highly organized and detail-oriented operations professional who can help scale backend operations while maintaining a seamless customer experience.
Role Overview
This is not a traditional admin role.
We are looking for someone who understands how modern fashion and e-commerce brands operate — someone who can manage day-to-day execution while thinking proactively about efficiency, accuracy, customer experience, and operational growth.
You will work closely with the founders and oversee core business operations including order management, inventory coordination, logistics, platform management, invoicing, and operational reporting.
Key Responsibilities
Operations & Order Management
- Oversee daily order processing across website and marketplaces
- Coordinate dispatches, returns, exchanges, and delivery escalations
- Ensure smooth order fulfillment and customer experience standards
Inventory & Stock Coordination
- Maintain accurate inventory records across all sales channels
- Coordinate stock movement between warehouse, production, and online platforms
- Monitor stock discrepancies and assist with inventory planning
Logistics Management
- Coordinate with courier and fulfillment partners
- Monitor RTOs, delays, failed deliveries, and operational inefficiencies
- Improve dispatch timelines and logistics workflows
Marketplace & Website Operations
- Manage backend operations for Shopify and third-party marketplaces
- Upload products, update pricing, inventory, and product information
- Ensure listings maintain premium brand presentation and accuracy
Invoicing & Operational Accounting
- Generate invoices and maintain transaction records
- Reconcile orders, COD payments, refunds, and payment gateway reports
- Coordinate with finance/accounting teams for GST and reporting support
- Maintain operational MIS and reporting sheets
Other Admin
- Maintain other office operations seamlessly
Requirements
- 1–3 years of experience in operations/admin (preferably in fashion/e-commerce)
- Basic knowledge of accounting (invoicing, reconciliation, expense tracking)
- Proficiency in Excel/Google Sheets
- Strong organizational and multitasking skills
- Attention to detail and problem-solving mindset
- Good communication and coordination skills
What We’re Looking For
- Someone proactive, reliable, and accountable
- Strong sense of ownership over tasks and deadlines
- Ability to manage multiple workflows without constant follow-ups
- Comfortable working in a fast-paced startup environment
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
