Lotus Group Education and Immigration Services Pty Ltd is looking for a presentable, confident, and well-spoken Receptionist cum Telecaller to be the first point of contact for our clients. This dual role combines front desk management with proactive client out reach.
Key Responsibilities :
- Welcome and assist walk-in clients in a professional and friendly manner
- Handle inbound and outbound calls for the office and immigration services
- Record call details, maintain call logs, and manage client databases
- Schedule client appointments and manage the counsellor's calendar
- Provide basic information about immigration services and direct clients to the right counsellor
- Manage office correspondence including emails and WhatsApp inquiries
- Maintain cleanliness and organisation of the reception area
- Assist the team with administrative tasks as required
Requirements :
We value commitment and believe in growing together. 2-5 years of experience.
- * Minimum 12th pass; Graduate preferred*
- * Excellent communication skills in Hindi, Punjabi, and English*
- * Pleasant personality with a professional appearance*
- * Basic computer skills: MS Word, Excel, and email handling*
- * Prior experience as receptionist, telecaller, or front desk preferred*
- * Reliable, punctual, and a good team player*
What We Offer:
✓* Comfortable, professional office environment.*
✓* Fixed working hours.*
✓* Immigration industry knowledge and training provided.*
✓* Opportunity to grow into counselling or operations roles.*
Feel free to reach out to us or email in your resumes at our email , [email protected].
Regards,
Senior HR,
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off
Work Location: In person
