Company
KG Insolation
Job Title
Telecalling Executive – Sales & Customer Acquisition
Department
Sales & Business Development
Job Type
Full-Time
Location
Noida, Uttar Pradesh
Reports To
Sales Manager / Business Development Manager
About KG Insolation
KG Insolation is an authorized Channel Partner of Tata Power Solar Systems Ltd., delivering high-quality rooftop solar solutions for residential, commercial, industrial, and institutional customers. We are committed to accelerating India's clean energy transition by providing reliable solar solutions backed by technical expertise, superior customer service, and professional project execution.
Job Summary
We are looking for a dynamic, confident, and target-oriented Telecalling Executive to join our Sales & Business Development team. The selected candidate will be responsible for generating qualified leads, engaging with prospective customers, educating them about Tata Power Solar rooftop solutions, scheduling site visits, and contributing directly to the company's revenue growth.
This is a performance-driven sales role that requires excellent communication skills, strong persuasion abilities, and a passion for achieving monthly sales targets.
Key ResponsibilitiesSales & Lead Generation
- Contact prospective customers through outbound calling campaigns.
- Handle inbound enquiries received via website, digital marketing campaigns, social media platforms, references, and other lead sources.
- Identify customer requirements and recommend suitable rooftop solar solutions.
- Generate and qualify residential, commercial, and industrial solar leads.
- Explain the benefits, features, and long-term savings of Tata Power Solar rooftop systems.
- Schedule appointments and site visits for the Sales/Technical Team.
- Conduct timely follow-ups to convert enquiries into confirmed sales.
- Maintain a healthy sales pipeline and maximize lead conversion.
Customer Relationship Management
- Build and maintain strong relationships with prospective and existing customers.
- Professionally address customer queries related to:
- Rooftop Solar Systems
- Government Subsidy Programs
- Net Metering
- Installation Process
- System Capacity Selection
- Financing Options (where applicable)
- Warranty & After-Sales Support
- Deliver an exceptional customer experience throughout the sales journey.
CRM & Reporting
- Maintain accurate records of customer interactions in the CRM system.
- Update call logs, follow-up schedules, quotations, and customer feedback.
- Prepare and submit daily, weekly, and monthly activity reports.
- Coordinate effectively with Sales, Design, Operations, and Installation teams to ensure seamless customer service.
Key Performance Indicators (KPIs)
Performance will be evaluated based on:
- Achievement of Monthly Sales Targets
- Revenue Generated
- Qualified Leads Generated
- Appointment Booking Targets
- Lead-to-Sale Conversion Ratio
- Daily Call Productivity
- Customer Satisfaction
- CRM Accuracy and Timely Reporting
- Follow-up Efficiency
- Attendance, Punctuality, and Professional Conduct
Required Qualifications
- Minimum Qualification: Bachelor's Degree (Graduate) in any discipline from a recognized university – Mandatory.
- Excellent spoken and written English is Mandatory.
- Excellent spoken Hindi is Mandatory.
- 1–3 years of experience in Telecalling, Telesales, Inside Sales, Customer Service, or Business Development is preferred.
- Fresh graduates with excellent communication skills and a strong interest in sales are encouraged to apply.
Required Skills
- Excellent verbal communication skills in English and Hindi (Mandatory).
- Strong sales, persuasion, and negotiation abilities.
- Ability to explain technical products and services in a simple and convincing manner.
- Outstanding customer handling and objection-resolution skills.
- Target-driven mindset with the ability to consistently achieve sales goals.
- Professional telephone etiquette.
- Good knowledge of MS Office, Email, CRM Software, and Google Workspace.
- Strong organizational, time-management, and follow-up skills.
- Self-motivated, disciplined, and able to work in a fast-paced sales environment.
Preferred Experience
Candidates with experience in any of the following sectors will be preferred:
- Solar Energy
- Renewable Energy
- Electrical & Electronics
- Engineering Services
- Home Improvement Products
- Construction
- HVAC
- Real Estate
- Insurance or Financial Services Sales
Compensation & Benefits
- Competitive Fixed Salary
- Attractive Monthly Performance Incentives
- Sales-Based Commission
- Performance Recognition & Rewards
- Professional Training on Solar Products and Sales Techniques
- Career Growth Opportunities
- Supportive and Professional Work Environment
Mandatory Job Expectations
The selected candidate must:
- Be comfortable making a high volume of customer calls every day.
- Consistently achieve assigned monthly sales and lead generation targets.
- Maintain professionalism and integrity while interacting with customers.
- Ensure accurate and timely CRM updates.
- Demonstrate punctuality, discipline, and accountability.
- Be willing to continuously learn about solar technology, government policies, and company offerings.
- Work collaboratively with internal teams to ensure customer satisfaction and successful project execution.
Why Join KG Insolation?
- Work with an authorized Tata Power Solar Systems Ltd. Channel Partner.
- Build a rewarding career in India's rapidly growing renewable energy sector.
- Enjoy attractive performance-based incentives with significant earning potential.
- Receive structured training and continuous professional development.
- Be part of a high-performance, ethical, and growth-oriented organization.
- Contribute to a cleaner and more sustainable future through solar energy.
Equal Opportunity Employer
KG Insolation is an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and professional workplace where talent, integrity, performance, and customer satisfaction are valued above all else.
Job Type: Full-time
Pay: From ₹20,000.00 per month
Benefits:
- Health insurance
- Life insurance
Education:
Experience:
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
