Job Description:
As a Field Service Engineer at AguaClan, you will be responsible for the installation, maintenance, troubleshooting, and repair of our water purification systems at customer locations. You will play a key role in ensuring the highest standards of service and customer satisfaction, ensuring the optimal performance of our products.
Key Responsibilities:
- Installation & Commissioning:
Install and commission water purification systems at customer sites, ensuring adherence to quality and safety standards.
- Maintenance & Troubleshooting:
Conduct routine maintenance checks and troubleshoot any issues with water purifiers. Perform necessary repairs and system upgrades.
Provide on-site technical support to customers, addressing their concerns and resolving any technical issues related to water purifiers in a timely manner.
- Product Testing & Calibration:
Perform testing, calibration, and quality checks on equipment to ensure proper functionality and optimal performance.
- Documentation & Reporting:
Maintain accurate service reports, job logs, and documentation of repairs or replacements performed. Submit detailed reports to the management on a regular basis.
Educate customers on product operation, maintenance practices, and safety procedures. Provide hands-on training to clients as required.
Keep track of inventory and spare parts for the systems to ensure availability when required. Manage stock efficiently to avoid delays in servicing.
- Upgrades & Recommendations:
Identify and recommend system upgrades or additional services based on customer needs and requirements.
This job can be searched as Technician, Field Service, Chennai
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your Current Salary (Per Month)?
- What is your Expected Salary (Per Month)?
- What is your notice period?
Experience:
- Total: 1 year (Required)
- Field service: 1 year (Required)
Work Location: In person
