Job Title: Customer Support Executive
Job Description:
The Customer Support Executive will be responsible for handling customer queries, resolving issues, and ensuring a positive customer experience through calls, chats, and emails.
Key Responsibilities:
Handle inbound and outbound customer calls/messages
Resolve customer complaints and provide accurate information
Maintain customer records and update CRM systems
Follow up with customers to ensure issue resolution
Coordinate with internal teams when required
Requirements:
Good communication skills (English & local language)
Basic computer knowledge
Customer-focused attitude and problem-solving skills
Freshers or experienced candidates can apply
Experience:
0-2 Years
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
- Work from home
Work Location: In person