Job Summary
The Area Manager will be responsible for managing and expanding the business operations of multiple branches within an assigned geographical area. The role involves achieving deposit and loan targets, improving branch profitability, developing new members/customers, monitoring collections, ensuring operational discipline, and leading branch teams in accordance with the society's policies, bylaws and applicable regulations.
Key Responsibilities
- Manage and supervise all branches and field operations within the assigned area.
- Achieve monthly, quarterly and annual business targets for deposits, loans and membership.
- Drive business development through Fixed Deposits, Recurring Deposits, Monthly Income Plans, Daily Deposit Schemes and other approved products. TTTMS Credit
- Develop new business opportunities and increase the society's member base.
- Maintain strong relationships with existing members and ensure high-quality customer service.
- Monitor loan disbursement, repayment and collection performance.
- Closely supervise overdue accounts and take appropriate steps for timely recovery.
- Conduct regular branch visits and review branch performance against targets.
- Guide and motivate Branch Managers, sales officers, collection staff and other field employees.
- Set individual and branch-level targets and monitor daily/weekly performance.
- Review branch cash handling, documentation, records and operational procedures.
- Ensure that KYC, documentation, lending and deposit procedures are followed properly.
- Ensure compliance with the society's policies, bylaws and applicable regulatory requirements.
- Identify operational, credit and collection risks and report significant issues to senior management.
- Prepare and submit periodic MIS and performance reports to management.
- Conduct regular review meetings with Branch Managers and field teams.
- Assist management in opening new branches and developing business in new territories, wherever required.
- Handle member/customer complaints and ensure timely resolution.
- Coordinate with Head Office departments including Operations, Accounts, Credit, Recovery and HR.
- Maintain high standards of discipline, ethics, transparency and professional conduct among branch staff.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
