Job Summary
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives for the US Voice Process. The ideal candidate should possess excellent communication skills, have prior experience in handling US customers, and be proficient in Microsoft Office applications.
Key Responsibilities
- Handle inbound or outbound customer calls professionally.
- Deliver exceptional customer service and resolve customer queries efficiently.
- Maintain accurate customer records and update information using MS Office tools.
- Ensure customer satisfaction by providing timely and effective solutions.
- Collaborate with internal teams to resolve customer concerns.
Required Skills
- Mandatory experience in the US Voice Process.
- Excellent verbal and written English communication skills.
- Strong customer service and interpersonal skills.
- Good working knowledge of Microsoft Office
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving and organizational skills.
Eligibility
- Willing to work from the office.
- Flexible to work in US shifts.
Location: Coimbatore
Work Mode: Work from Office
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
