Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Broad outline of the Role
Operational role that works under direct supervision, responsible for day-to-day project management operations
Minimum Qualifications & Experience
- Graduate and/or equivalent experience. 0-2 Years experience
Graduate with 0-2 Years experience
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Other Knowledge & Skills
- Communication Able to provide clear, crisp written and verbal communications for work instructions, customer updates, status report dashboards, negotiations, and issue management.
- Customer Relations - Able to understand customer requirements; deal with difficult/sensitive situations, conflict resolution, associated with technical, business, or personnel situations. Builds partnership relations with support groups and customer while instilling confidence within the customer. Ensure customer understands their responsibility in transition as well as customer concurrence / formal acceptance of deliverables transferring PM responsibilities to steady state
Basic Knowledge of communication and networking technologies , Working independently with minimal supervision in a non-structured environment.
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Key Responsibilities
- Responsible for all aspects of project/program management associated with the implementation of assigned external customer-facing projects/programs and internal non-customer facing projects/programs.
- Primary points of contact in on-site between Customer, Field partner and offshore project team and lead cross-functional delivery teams to achieve deliverables and business benefits.
- Responsible for change request, planned events and manage changes and adhere to the change management system defined for the projects.
- Responsible for ensuring requirements documentation is established for all outage records.
