Key Responsibilities
- Platform Management: Configure and maintain CRM software, ensuring high data accuracy and smooth workflows.
- Campaign Execution: Plan and execute targeted email, SMS, and loyalty marketing campaigns.
- Customer Segmentation: Divide customer lists based on behavior, purchase history, and demographics.
- Data Analysis: Monitor key performance indicators (KPIs) like retention rate, churn reduction, and customer lifetime value.
- Cross-Functional Collaboration: Act as a bridge between the sales, marketing, and IT departments.
Required Qualifications & Skills
- Education: Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Experience: 2 to 5 years of professional experience in CRM administration, digital marketing, or customer lifecycle management.
- Soft Skills: Strong communication, problem-solving, and project management abilities.
Preferred : Females
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
Work Location: In person
