About Lepton Software:
Lepton Software is a leading provider of Location Intelligence, Smart Mapping, and GIS-based software solutions, empowering enterprises across Telecom, BFSI, Government, Retail, and Automotive sectors. With over 25+ years of expertise, Lepton delivers innovative geospatial products, network planning solutions, and enterprise-grade digital transformation services across global markets. Our culture encourages ownership, collaboration, continuous learning, and customer-centric innovation.
(A) JOB SUMMARY
The Receptionist / Front Desk Executive will be responsible for managing the company's front desk and reception area, ensuring a professional and welcoming experience for employees, clients, visitors, candidates, vendors, and other stakeholders.
The role will also support day-to-day administrative activities, visitor management, telephone handling, meeting room coordination, courier management, and basic HR/Admin coordination.
(B) JOB DUTIES & RESPONSIBILITY
A. Front Desk & Reception Management
- Manage the reception/front desk and ensure a professional and welcoming environment.
- Greet and assist visitors, clients, candidates, vendors, and other guests.
- Understand the purpose of visits and coordinate with the concerned employee/department.
- Maintain visitor records, wherever applicable.
- Ensure visitors are appropriately guided to meeting rooms or designated areas.
- Handle incoming and outgoing calls and route calls to the appropriate employees/departments.
- Take and convey messages accurately and promptly.
B. Visitor & Meeting Coordination
- Coordinate meeting room availability and basic meeting arrangements.
- Support arrangements for client meetings, interviews, employee meetings, and official events.
- Ensure meeting rooms are ready before important meetings.
C. Courier & Mail Management
- Receive and dispatch courier, postal mail, and other official documents.
- Maintain records of incoming and outgoing couriers.
- Liaise with courier agencies and service providers as required.
D. Administrative Support
- Support the Admin team in routine administrative activities.
- Maintain front-office records, registers, contact lists, and other relevant documents.
- Assist with stationery and front-office supplies monitoring.
- Coordinate with housekeeping, security, pantry, maintenance, and other facility service providers when required.
- Report any front-office, facility, or security-related issues to the concerned team.
F. Employee & Internal Coordination
- Assist employees and visitors with basic information and directions.
- Coordinate with HR, Admin, IT, Finance, and other departments for routine requirements.
- Support internal communication related to meetings, visitors, deliveries, and office activities.
- Maintain confidentiality of company and employee-related information.
G. Office Discipline & Professional Standards
- Ensure the reception area remains clean, organized, and presentable.
- Follow company policies and security procedures.
- Ensure unauthorized persons do not enter restricted office areas.
- Handle sensitive information and documents with appropriate confidentiality.
H. Travel Desk & Travel Coordination
- Coordinate day-to-day employee travel requirements in coordination with the Admin team
- Coordinate official travel bookings including flights, hotels, and cabs.
- Manage travel requests through the company's designated travel system/process.
- Coordinate with travel agencies and service providers for bookings and changes.
- Maintain travel records, confirmations, cancellations, and rescheduling.
- Ensure travel arrangements comply with the company's Travel & TA/DA Policy.
(C) QUALIFICATION & SKILLSET
- Excellent verbal and written communication skills.
- Pleasant personality and professional approach.
- Basic knowledge of MS Office / Google Workspace.
- Good attention to detail.
- Ability to maintain confidentiality.
Educational Qualification
- Graduate in any discipline preferred.
- Diploma / certification in Front Office, Hospitality, Administration, or a related field will be an advantage.
Experience
- 2 – 3 years of experience in Reception, Front Desk, Front Office, Administration, Hospitality, or a similar role.
