- Addressing consumer problems and suggesting an efficient solution with empathy and professionalism.
- If the customer is facing a technical issue then they collaborate with other departments to bring out a solution for the customer.
- The customer care executives also take care of social media emails, internal communications, and mediums to inform customers about recent updates or schemes for the products.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Empathy and patience when dealing with customer concerns.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,382.97 - ₹31,253.00 per month
Work Location: In person