Job Title: Sales Assistant
Department: Sales
Reports To: Sales Manager
Job Summary
We are seeking a motivated and customer-focused Sales Assistant to support the sales team in achieving business targets. The Sales Assistant will be responsible for assisting customers, maintaining strong client relationships, preparing sales documentation, coordinating with internal departments, and ensuring smooth day-to-day sales operations. The ideal candidate should possess excellent communication skills, attention to detail, and a proactive approach to customer service and sales support. (Indeed)
Key Responsibilities
- Assist the sales team in achieving monthly and annual sales targets.
- Respond promptly to customer enquiries via phone, email, and in person.
- Prepare quotations, proposals, invoices, and other sales-related documents.
- Follow up with prospective and existing customers regarding orders and enquiries.
- Maintain accurate customer records and update the CRM/database regularly.
- Coordinate with operations, logistics, and finance teams to ensure timely order processing and delivery.
- Monitor inventory availability and communicate stock status to customers.
- Prepare sales reports, presentations, and performance data for management.
- Support marketing and promotional activities, exhibitions, and customer events.
- Handle customer complaints professionally and ensure timely resolution.
- Build and maintain positive customer relationships to encourage repeat business.
- Perform other administrative and sales support tasks as assigned. (Indeed)
Qualifications
- Bachelor's degree or Diploma in Business Administration, Marketing, Commerce, or a related field.
- 0–2 years of experience in sales, customer service, or sales support (Freshers with good communication skills may also apply).
- Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of CRM software is an advantage.
- Strong verbal and written communication skills.
- Good organizational and time management abilities.
Required Skills
- Customer service orientation
- Sales and negotiation skills
- Excellent interpersonal and communication skills
- Attention to detail and accuracy
- Problem-solving ability
- Teamwork and collaboration
- Basic computer proficiency
- Ability to work under pressure and meet deadlines (Indeed)
Preferred Attributes
- Positive attitude and willingness to learn.
- Professional appearance and conduct.
- Self-motivated with a proactive approach to work.
- Ability to build strong customer relationships.
- Flexibility to work in a fast-paced environment.
Pay: From ₹15,000.00 per month
Work Location: In person
