Job Description - Lawyer (BPO and Services)
We are looking for a Lawyer with 5 to 8 years of experience in the BPO or service industry. The role involves drafting and reviewing legal documents, managing agreements, and supporting commercial and compliance requirements.
Key Responsibilities
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Draft, review, and standardize clear and concise legal documents
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Track changes, summarize, and consolidate Word documents
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Organize and manage legal documentation and agreements efficiently
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Support commercial constructs related to BPO pricing
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Ensure alignment with IT, data, and compliance standards
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Work closely with North American stakeholders and operate in EST hours
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Use DocuSign and similar documentation tools effectively
Key Requirements
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Strong written communication and documentation skills
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Good analytical ability and attention to detail
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Experience working with North American customers
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Familiarity with DocuSign or related platforms
About ContactPoint360
If you want to be the next CEO… we’re not joking.
Our CEO started on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity, kindness, and the right mindset.
ContactPoint360 is a Canadian, people-first company with 5,000 incredible humans across 12 countries. We’re proud that 70% of our leaders grew from within, proof that growth isn’t just a promise, it’s our culture. From day one, you’ll have a clear career path, real support, and a team that believes in your potential before you even see it yourself. We care about people, and we’re big believers in building futures, not just filling roles.
If you’re hungry, if you care, if you want to build a real career instead of just collecting a paycheck, you’re in the right place. We’ll give you the tools, the mentorship, and the path from day one. This is where potential turns into progression. Welcome home.
