The Office Supervisor is responsible for managing the daily operations of the immigration office, supervising staff, ensuring smooth workflow, maintaining client records, monitoring CRM updates, coordinating with counsellors and visa filing teams, handling client queries, preparing performance reports, enforcing company policies, and ensuring high standards of customer service and operational efficiency.
Key Responsibilities :
* Supervise daily office operations and staff.
* Monitor team performance and productivity.
* Ensure accurate CRM updates and client record management.
* Coordinate with counsellors, telecallers, and visa filing teams.
* Handle client concerns and resolve operational issues.
* Monitor attendance, discipline, and office compliance.
* Prepare daily, weekly, and monthly performance reports.
* Train and support new employees.
* Ensure adherence to company policies and SOPs.
* Report operational updates and issues to management.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
