Job Description – IT Executive
Job Title: IT Executive
Department: Information Technology (IT)
Location: HLM Group of Institutions, Ghaziabad
Reports To: HR Manager / Director – Administration
Job Summary
The IT Executive will be responsible for managing and maintaining the college's IT infrastructure, including computer systems, networks, servers, internet connectivity, ERP support, smart classrooms, and technical assistance for faculty, staff, and students. The role ensures smooth day-to-day IT operations and timely resolution of technical issues.
Key Responsibilities
- Install, configure, and maintain desktop computers, laptops, printers, scanners, and other IT equipment.
- Provide technical support to faculty, staff, and students for hardware and software-related issues.
- Maintain and troubleshoot LAN, Wi-Fi, internet connectivity, and network devices.
- Manage user accounts, email IDs, passwords, and access permissions.
- Ensure smooth functioning of the College ERP, attendance systems, and biometric devices.
- Install, configure, and update operating systems, antivirus software, and licensed applications.
- Monitor and maintain servers, data backup, and disaster recovery procedures.
- Support smart classrooms, projectors, audio-visual systems, and online teaching platforms.
- Coordinate with external vendors for hardware repairs, AMC, networking, and software support.
- Maintain IT inventory, asset records, software licenses, and warranty documentation.
- Ensure data security, cybersecurity practices, and compliance with institutional IT policies.
- Assist in admissions, examinations, seminars, conferences, and other college events by providing technical support.
- Generate IT reports and maintain documentation of all technical activities.
- Perform preventive maintenance of IT infrastructure and recommend upgrades whenever required.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, BCA, B.Tech (CS/IT), or equivalent.
- Relevant certifications such as CCNA, MCSE, CompTIA A+, or equivalent will be an added advantage.
Experience
- 2–5 years of relevant experience in IT support, networking, or system administration.
- Experience in educational institutions will be preferred.
Required Skills
- Knowledge of Windows, Linux, networking, and server administration.
- Hands-on experience with LAN/WAN, routers, switches, and Wi-Fi configuration.
- Knowledge of ERP systems, biometric attendance, and CCTV systems.
- Troubleshooting skills for hardware, software, and network issues.
- Basic knowledge of cybersecurity and data backup procedures.
- Good communication, documentation, and problem-solving skills.
- Ability to work independently and provide timely technical support.
Key Competencies
- Technical Expertise
- Problem Solving
- Teamwork
- Time Management
- Communication Skills
- Customer Service Orientation
- Attention to Detail
- Ability to Work Under Pressure
Regards
Gaurav Sarna
9999835575
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
