TEAM MANAGER – JOB DESCRIPTION
Job Overview
We are looking for a responsible and result-oriented Team Manager to lead, manage, and develop a team while ensuring smooth day-to-day operations. The candidate will be responsible for setting team goals, monitoring performance, motivating employees, resolving operational challenges, and ensuring that business targets are achieved effectively.
Key Responsibilities
- Manage, guide, and motivate team members to achieve organizational goals.
- Set daily, weekly, and monthly targets for the team and monitor progress.
- Track individual and overall team performance, productivity, and quality.
- Conduct regular team meetings to communicate goals, updates, and performance expectations.
- Provide coaching, training, and continuous support to team members.
- Identify performance gaps and implement appropriate improvement strategies.
- Monitor attendance, punctuality, discipline, and work efficiency.
- Handle escalated customer, employee, and operational issues professionally.
- Coordinate with HR and senior management regarding team requirements and employee performance.
- Prepare and submit regular team performance reports to management.
- Ensure company policies, procedures, and quality standards are followed.
- Encourage teamwork, employee engagement, and a positive working environment.
- Support the recruitment and training of new team members when required.
- Conduct performance reviews and provide constructive feedback.
- Take responsibility for achieving team targets and overall business objectives.
Required Skills
- Strong leadership and team-management skills.
- Excellent communication and interpersonal skills.
- Ability to motivate and influence team members positively.
- Good decision-making and problem-solving abilities.
- Strong organizational and time-management skills.
- Ability to handle pressure and work in a target-driven environment.
- Good understanding of performance management and reporting.
- Basic computer and MS Office skills.
- Ability to coordinate effectively with different departments.
- Previous team-handling experience is preferred; suitable candidates with strong leadership skills may also be considered.
Performance Expectations
The Team Manager is expected to maintain high team productivity, achieve assigned business targets, develop team capabilities, resolve operational challenges efficiently, and ensure a professional and positive working environment.
Pay: ₹20,000.00 - ₹33,000.00 per month
Work Location: In person