Designation: Account Manager
Team: Account Management
Reporting Manager: Associate Account Director/ Account Director
Location: Bengaluru
Role Responsibilities & Deliverables
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Attend shoots and music recordings
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Vendor management for outsourced work
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Maintain and create campaign cost sheets
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Review and share weekly JSRs with clients
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Client on-boarding
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Review & vet presentations created (by the team) for client meetings, internal management meetings and case studies
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Pitch new concepts to existing clients, based on specifically identified needs of the client
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Industry benchmarking basis the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same
Reports -
Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation
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Review reports created for social media and brand analysis
Finance -
Raise all financial paperwork to clients and review those raised by vendors
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Calculate BCMA accurately
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Regular follow up with the client for due payment and ensure it’s release by the due date
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Review all financial trackers and update the Associate Account Director on the same.
Provide necessary inputs and course correction where required. Ensure their creation at the pre-defined frequency
Team -
Organize weekly team meetings to track work progress and provide feedback to the team as a whole
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Organize regular one-on-one discussion (with team members) to provide and collect individual feedback
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Hire capable, independent resources that can understand, communicate and execute client briefs accurately
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Create a team culture of research and self-development
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Build more capable teams by mentoring and guiding them to find solutions proactively
– on the client-side as well as internally -
Work with the L&D team to structure training programs that directly impact work quality along with specific competencies
Core Competencies
1. Business & Financial Acumen
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Fluency in comprehending and maintaining financial data
2. Leadership & Team Management
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Keep team members motivated at all times
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Provide appropriate level of feedback concerning team progress (via performance
reviews and on the job feedback) -
Train and motivate the team
3. Industry Knowledge
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Update self and the team on the latest industry trends
4. Customer Focus
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Inside out knowledge of client business
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Timely resolution of client escalations / feedback
5. Planning & Organizing
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Tactfully prioritise tasks and projects to manage work across brands
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Deliver quality work within deadlines with the available resources
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Keen eye for detail
6. Communication
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Excellent written and verbal skills
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Ability to clearly articulate complex ideas and strategies to clients and the team
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Ability to sell work and ideas, and respond positively to feedback
Desired Qualifications & Experience
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UG - Any Graduate - Any Specialization OR PG - Any PG Course – Any Specialization; Post Graduation Not Mandatory.
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Candidates with 3+ years of work experience can apply. Should have preferably been involved in Client Servicing, Strategy and Execution – All three
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Prior team management experience preferred
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Proven & demonstrable experience of being able to work under pressure and multi-task.
Should be comfortable with handling pressure since the role demands it
