We are seeking an experienced Microsoft Dynamics 365 Finance & Operations (F&O) Support Specialist to join our growing team. This is a long-term, full-time remote position supporting clients using Microsoft Dynamics 365 Finance & Operations.
You will troubleshoot user issues, provide functional and technical support, assist with system configuration, investigate errors, and work directly with our team to resolve client requests.
This position requires prior hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O).
Responsibilities
- Provide functional and technical support for Microsoft Dynamics 365 Finance & Operations (F&O)
- Troubleshoot and resolve end-user issues
- Support Finance, Procurement, Inventory, Accounts Payable, Accounts Receivable, and General Ledger modules
- Assist users with system configuration and best practices
- Investigate and resolve application errors
- Document support cases and solutions
- Work independently while communicating effectively with the team
- Participate in testing system updates and enhancements
Required Qualifications
- Minimum 2 years of hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O)
- Strong knowledge of Finance and Operations modules
- Experience supporting end users in a production environment
- Excellent troubleshooting and analytical skills
- Strong written and spoken English
- Reliable high-speed internet connection
- Quiet home office environment
- Ability to work 40 hours per week
Preferred Qualifications
- Microsoft Dynamics 365 Certifications (MB-310, MB-330, MB-500, or equivalent)
- Experience with implementations, upgrades, or migrations
- SQL knowledge
- Azure DevOps experience
- Power Platform experience
What We Offer
- $15 USD per hour (approximately ₹1,450/hour)
- Full-time, 40 hours per week
- Fully remote position
- Long-term employment opportunity
- Stable workload
- Opportunity for professional growth
Please Do Not Apply If Your Experience Is Limited To
- Microsoft Dynamics CRM
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Business Central
- NAV
- Other ERP systems without hands-on Microsoft Dynamics 365 Finance & Operations (F&O) experience
Application Requirements
To be considered, please include the following with your application:
- Your resume
- Total years of Microsoft Dynamics 365 Finance & Operations (F&O) experience
- Which F&O modules you have worked with (General Ledger, Accounts Payable, Accounts Receivable, Procurement, Inventory, Fixed Assets, Manufacturing, etc.)
- Any Microsoft certifications you currently hold
- Your earliest available start date
Screening Questions
- How many years of hands-on Microsoft Dynamics 365 Finance & Operations (F&O) experience do you have?
- Which Microsoft Dynamics 365 F&O modules have you worked with?
- Describe one challenging Dynamics 365 Finance & Operations issue you resolved. What was the problem, and how did you solve it?
- Are you available to work full-time (40 hours per week)?
- What is your level of spoken and written English?
Pay: ₹50,000.00 - ₹58,000.00 per week
Work Location: Remote
