Job Opening: Operations Manager – Security Guarding Services
Position: Operations Manager
Industry: Security Guarding / Facility Management Services
Location: Mumbai
Experience: 8–15 Years in Security Guarding Industry
Qualification: Graduate (Preferred), Ex-Defence/Police personnel with relevant experience may also apply
Key Responsibilities:
* Manage day-to-day security operations across multiple client locations.
* Ensure deployment of security personnel as per contractual requirements.
* Conduct regular site visits, inspections, and audits to maintain service quality.
* Monitor attendance, discipline, grooming, and performance of security staff.
* Handle client relationship management and address operational concerns promptly.
* Ensure compliance with statutory requirements, labour laws, and company policies.
* Investigate incidents, accidents, thefts, and security breaches and submit detailed reports.
* Coordinate recruitment, training, induction, and retention of security personnel.
* Manage manpower planning, replacements, absenteeism, and emergency deployments.
* Prepare MIS reports, deployment reports, incident reports, and client review presentations.
* Liaise with clients, local authorities, police, and other stakeholders when required.
* Monitor operational costs and ensure optimum utilization of manpower and resources.
* Ensure implementation of Standard Operating Procedures (SOPs) and security protocols.
* Lead and motivate field officers, supervisors, and security guards to achieve operational excellence.
* Support business growth through client retention and identification of additional service opportunities.
Desired Skills:
* Strong leadership and team management abilities.
* Excellent communication and client-handling skills.
* Sound knowledge of security operations, labour laws, and statutory compliance.
* Ability to manage large manpower strength across multiple sites.
* Good reporting, analytical, and problem-solving skills.
* Proficiency in MS Office and operational reporting systems.
Location: Worli, Mumbai
Job Time: Day Shift
Regards
Team HR
9924169268
Pay: ₹22,000.00 - ₹45,000.00 per month
Benefits:
Work Location: In person
