Job Description: Administrative Executive – Luxury Resort
Job Summary
The Administrative Executive is responsible for providing comprehensive administrative and operational support to ensure the smooth and efficient functioning of the resort's daily operations. This role involves coordinating office administration, maintaining records, supporting departmental activities, managing correspondence, and ensuring high standards of organization and confidentiality in a luxury hospitality environment.
Key Responsibilities
- Provide administrative support to the General Manager and department heads.
- Manage correspondence, emails, telephone calls, and official documentation.
- Prepare reports, presentations, meeting agendas, and minutes.
- Maintain confidential records, files, contracts, and administrative documents.
- Coordinate meetings, appointments, and travel arrangements for management.
- Monitor office supplies and coordinate procurement of administrative materials.
- Assist in preparing departmental budgets, expense reports, and purchase requests.
- Coordinate with Human Resources, Finance, Procurement, and Operations to support daily business activities.
- Maintain databases, filing systems, and document management processes.
- Ensure compliance with resort policies, procedures, and statutory requirements.
- Support guest-related administrative requests when required.
- Organize company events, training sessions, and internal communications.
- Handle vendor coordination and maintain service contracts.
- Perform other administrative duties as assigned by management.
Qualifications
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Minimum 2–4 years of administrative experience, preferably in a luxury hotel or resort.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with hospitality management systems is an advantage.
- Excellent written and verbal communication skills in English; additional languages are an asset.
Required Skills
- Excellent organizational and time management skills.
- Strong administrative and documentation abilities.
- High level of professionalism and confidentiality.
- Attention to detail and accuracy.
- Strong interpersonal and communication skills.
- Ability to multitask and prioritize effectively.
- Problem-solving and decision-making skills.
- Ability to work independently and collaboratively.
- Professional appearance and positive attitude.
Key Performance Indicators (KPIs)
- Accuracy and timeliness of administrative documentation.
- Efficiency in supporting management and departmental operations.
- Compliance with administrative procedures and policies.
- Timely coordination of meetings, reports, and correspondence.
- Office organization and record management.
- Internal stakeholder satisfaction.
Working Conditions
- Full-time position with occasional extended hours based on operational requirements.
- Office-based role within a fast-paced luxury resort environment.
- Regular interaction with management, employees, vendors, and guests while maintaining the highest standards of professionalism.
Pay: ₹12,000.00 - ₹13,000.00 per month
Benefits:
Work Location: In person
