A Retail Pharmacy Assistant's Job Description (JD) involves supporting pharmacists by managing prescriptions (processing, labeling, dispensing), handling customer service (in-person/phone), controlling inventory (stocking, ordering, checking dates), and performing administrative tasks (data entry, records, cash handling) to ensure smooth pharmacy operations, all while maintaining cleanliness and adhering to regulations. Key Responsibilities
- Prescription Handling: Receive, process, count, and package prescriptions; prepare and print labels; prepare medication for dispensing under pharmacist supervision.
- Customer Service: Assist patients in-person and over the phone with prescription pickups, general inquiries, and directing complex questions to the pharmacist.
- Inventory Management: Monitor stock levels, order supplies, receive and unpack deliveries, rotate stock, check expiry dates, and keep shelves organized and stocked.
- Administrative Duties: Maintain patient files, process sales transactions (cash/card), handle emails, and ensure accurate record-keeping.
- Pharmacy Operations: Ensure work areas are clean and organized, assist with daily tasks, and maintain confidentiality.
Core Skills & Knowledge
- Accuracy and attention to detail.
- Strong customer service and communication skills.
- Basic knowledge of pharmacy operations and regulations.
- Ability to work efficiently in a fast-paced environment.
Essential for Success
- Working under pharmacist supervision.
- Adhering to all standard operating procedures (SOPs) and confidentiality.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹31,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
