Job Description
We are hiring dynamic and customer-focused professionals for multiple BPO processes at our Thane office. The role involves handling inbound and outbound customer interactions through voice and/or email channels, resolving customer queries, assisting with product or service information, processing sales and renewals where applicable, and delivering an excellent customer experience. Candidates will be responsible for maintaining accurate records, achieving daily productivity and quality targets, and following company and client guidelines. Depending on the assigned process, responsibilities may include motor insurance sales, banking customer service, insurance renewals, or blended voice and email support. Applicants should possess good communication skills, a customer-centric approach, and the ability to work in a target-driven environment. Freshers as well as experienced candidates are welcome for selected processes, while some roles require relevant experience or specific communication standards. The work schedule is 9:30 AM to 6:30 PM, with weekly offs as per the assigned process. This is an excellent opportunity for candidates looking to build a career in the BPO, banking, or insurance industry with attractive salary packages and performance-based incentives.
Pay: ₹13,000.00 - ₹25,000.00 per month
Work Location: In person
