Key Responsibilities
Handle inbound customer interactions via calls Resolve customer complaints and provide timely solutions Maintain accurate records of customer interactions Coordinate with internal teams to address concerns
Eligibility Criteria
Graduation. Full-time graduation is preferred from a recognized University in any discipline. Excellent communication skills in English. Applicants must be comfortable with rotational shifts, including night shifts.
Employee benefits
Generous time off and leave policies. Breakfast, lunch and dinner in onsite cafeteria. Access to on-site medical consultation facility. Confidential counselling support for emotional well-being through a recognized partner. Exclusive wellness discounts on medicines, diagnostics, and everyday healthcare essentials through a trusted healthcare partner. Friends and family discounts in hotels (conditions apply). Provident fund as per statutory norms. (covered in CTC). ESIC benefits and statutory bonus as per Act (covered in CTC).
Pay: Up to ₹420,000.00 per year
Benefits:
- Commuter assistance
- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
