About Us
House of Sheelaa and sheelaa.com are fast-growing wellness and personal transformation brands offering numerology, tarot, energy healing, online courses, and e-commerce services helping thousands of people across India make better life decisions.
Role Overview
You'll be the first point of contact for our customers handling queries, bookings, and support across WhatsApp, email, phone, and social media. If you enjoy talking to people and solving problems, this role is for you.
What You'll Do
- Respond to customer queries via WhatsApp, email, phone, and social media
- Help customers with bookings, product information, and order-related questions
- Coordinate with internal teams for issue resolution and order fulfilment
- Maintain customer records and update CRM systems
- Follow up with customers for feedback and support
What We're Looking For
- Good spoken and written English
- Comfortable talking to customers on phone and WhatsApp
- Basic computer knowledge Gmail, Google Sheets, Docs
- Positive attitude and willingness to learn
- Freshers welcome
What You'll Get
- Hands-on learning from day one
- Mentorship from experienced professionals
- Performance-based incentives
- Internship completion certificate
- Strong performers will be offered a full-time role
Benefits:
Education:
- Secondary(10th Pass) (Required)
Experience:
- Customer service: 1 year (Required)
Language:
Work Location: In person
