Management and administration of Data & Analytics platforms including system administration, backup, recovery, application deployments, performance monitoring, and maintenance of multiple and complex environments involving Several SAP Components: SAP Solution Manager, Data Services 4.X, HANA 2.X,and AWS, HANA sideCar (particularly Power BI)
- Troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, log issues, connectivity issues, security issues, etc.
- Ensuring backups, restores, recovery models, database shrink operations, Database mirroring, Replication, and High Availability strategies for SAP HANA environments are implemented and maintained.
- Linux troubleshooting, maintenance and patching
- Platform related Incident and problem management including documentation and Root Cause Analysis
- Perform complex problem resolution of notified client service difficulties
- Manage Transports through the SAP landscapes (ChaRm)
- Provide SAP Basis administration services to external and internal clients
- Undertake system performance analysis of operational client environments
- Ensure SAP data backups are performed according to the schedule
- Data restoration from backup media is performed to ensure recoverability
- To conduct disaster Recovery (DR) and patching support
- Change Management
- S/4HANA (preferred) or ECC experience
- SAP and AWS Certified preferable
- Average experience in Solution Manager (SolMan) an advantage
- Integration experience with some of the non-SAP environments
- Coordinating with SAP, Infrastructure, SAP Delivery Teams
- Good communication and stakeholder engagement skills
- Hands-on working knowledge on SAP ECC, SAP PI/PO, Enterprise Portal, Gateway, FIORI, S4HANA installation hosted on AWS, on-prem
- Solution manager - change management, focus build, monitoring configuration
- Experience managing systems, component updates & patching, Kernel update, and EWA report generation
- ECC and SAP S/4 - Core Basis - all tasks: RFC maintenance/creation, system copy, client copy, transport path/management, certificate update, performance tuning, stop start a cluster system.
- Manage environment variation within agreed tolerances
- Manage all technical responsibilities related to upgrades, support packs, and OSS note applications
- Assist functional system analysts
- Performance Tuning using appropriate monitoring and troubleshooting tools
- Providing proactive guidance and mentoring to the other BASIS members in the team
- Ability to work in a 24X7 support (oncall based support) environment
