POSITION: Head – Operations & Strategic Growth
Location: Chennai (Head Office) | PAN India Travel
Reporting To: Managing Director (MD)
About the Role
This is a mission-critical leadership position responsible for transforming strategy into execution, building a high-performance organization, and accelerating MaadiVeedu's national growth. The successful candidate will work directly with the Managing Director to drive operational performance, corporate partnerships, business expansion, and organizational excellence while strengthening MaadiVeedu's position as India's most advanced AI-powered property and real estate platform.
Key Responsibilities
§ Provide leadership and complete ownership of PAN India operations.
§ Develop and execute business plans aligned with the company's vision, objectives, and long-term growth.
§ Recruit, mentor, motivate, and manage high-performing teams with a strong culture of accountability and ownership.
§ Establish measurable KPIs, assign targets, monitor progress, and consistently deliver business results.
§ Conduct structured weekly review meetings to evaluate performance, resolve challenges, and ensure timely execution.
§ Analyse business statistics, market trends, customer insights, and operational data to support informed decision-making.
§ Improve business processes, productivity, customer experience, and operational efficiency through continuous improvement initiatives.
§ Build and maintain long-term relationships with leading builders, developers, promoters, corporate organizations, and strategic partners across India.
§ Travel extensively across major metro cities to meet senior decision-makers, expand business relationships, and identify new growth opportunities.
§ Represent MaadiVeedu in corporate meetings, industry events, business presentations, and strategic partnership discussions with professionalism and confidence.
§ Strengthen the company's brand, customer trust, market leadership, and corporate reputation across India.
§ Work closely with Technology, Marketing, Sales, Customer Success, Product, and Operations teams to ensure seamless execution.
§ Prepare executive dashboards, MIS reports, business reviews, and recommendations for the Managing Director.
§ Ensure operational discipline, governance, compliance, and consistent execution across the organization.
Candidate Profile
§ Proven leadership experience in Operations, Business Management, Strategic Growth, or General Management.
§ Demonstrated success in leading cross-functional teams and delivering measurable business outcomes.
§ Strong leadership, planning, execution, delegation, organizational, and people management skills.
§ Excellent business acumen with the ability to convert vision into execution.
§ Strong analytical skills with expertise in KPI management, business analytics, statistics, forecasting, trend analysis, and performance measurement.
§ Outstanding communication, presentation, negotiation, and stakeholder management skills.
§ Excellent command of spoken and written English. Knowledge of additional Indian languages will be an advantage.
§ Confident in interacting with CXOs, CEOs, Managing Directors, builders, developers, promoters, investors, and senior corporate executives.
§ Strong commercial awareness, sound judgment, and excellent decision-making ability.
§ High emotional intelligence, integrity, professionalism, and leadership maturity.
§ Self-driven, adaptable, and capable of delivering results in a fast-paced, high-growth environment.
§ Willingness to travel extensively across India.
§ Valid Indian Driving Licence is mandatory.
§ Proficiency in Microsoft Office, CRM platforms, business reporting tools, and productivity software.
Core Competencies
§ Leadership & Team Development
§ Business Strategy & Execution
§ Operations Management
§ Corporate Relationship Management
§ Business Development
§ Performance Management & KPI Governance
§ Business Analytics & Trend Analysis
§ Process Improvement
§ Executive Communication & Negotiation
§ Decision Making & Problem Solving
§ Customer Experience
§ Brand Building & Corporate Representation
What We Expect
We are looking for a leader who thinks strategically, executes decisively, and inspires people to achieve exceptional results. The ideal candidate should be capable of building scalable systems, developing high-performing teams, strengthening corporate partnerships, and contributing significantly to MaadiVeedu's vision of becoming India's most trusted and innovative AI-powered property search platform.
This role offers the opportunity to work directly with the Managing Director and play a pivotal role in shaping the company's future, national expansion, and long-term success.
Pay: ₹20,000.00 per month
Work Location: In person