About the Role:
We are looking for a dynamic, well-groomed, and customer-focused Front Desk Executive to be the face of our gym. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to manage front desk operations while assisting with membership sales and customer service.
Key Responsibilities:
* Welcome members and visitors professionally.
* Handle walk-in inquiries, calls, WhatsApp messages, and emails.
* Convert inquiries into gym memberships.
* Manage member registrations, renewals, and attendance.
* Process membership payments and maintain accurate records.
* Schedule appointments and coordinate with fitness trainers.
* Address member queries and resolve concerns efficiently.
* Maintain the reception area and ensure a great customer experience.
* Prepare daily reports on inquiries, memberships, and collections.
* Support promotional campaigns and membership drives.
Requirements:
* Graduate in any discipline.
* 1–3 years of experience in front desk, reception, customer service, or sales.
* Prior experience in a gym, fitness center, hotel, or wellness industry is preferred.
* Excellent communication and interpersonal skills.
* Basic computer knowledge (MS Office/CRM).
* Presentable personality with a customer-first approach.
* Willingness to work flexible shifts, weekends, and holidays as required.
What We Offer:
* Competitive salary
* Attractive incentives
* Career growth opportunities
* Professional and supportive work environment
Interested candidates can apply directly on Indeed or share their updated resume with us.
Pay: ₹19,000.00 - ₹27,592.39 per month
Work Location: In person
