Inbound & Outbound Process Executive –Job Description
Job Summary
We are hiring an enthusiastic Inbound & Outbound Process Executive for our International Process who can handle incoming leads, communicate with global customers, and convert inquiries into sales. The candidate should have good English communication and basic sales understanding.
Key Responsibilities
- Handle inbound international calls
- Understand customer requirements and pitch suitable products/services
- Explain pricing, offers, and service benefits clearly
- Follow up with prospects and close sales
- Maintain customer details in CRM / Excel
- Achieve daily and monthly conversion targets
- Ensure high customer satisfaction during interaction
Eligibility Criteria
- International sales / inbound sales
- Telesales / voice process
- Customer support with sales exposure
- Good spoken English is mandatory
- Comfortable working in night shift
- Basic computer knowledge required
Required Skills
- Strong communication and listening skills
- Convincing and negotiation ability
- Sales closing mindset
- Target-oriented attitude
- Ability to handle foreign customers professionally
Salary & Benefits
- Fixed salary + Attractive incentives
- Performance bonus
- Training and growth opportunities
- Friendly work culture
Job Type: Full-time
Pay: ₹11,611.01 - ₹50,039.34 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
