Job Title: Digital Workplace Engineer
Ramaiah University College of Engineering, Karnataka
Department: Center for Information Technology Management
Position Overview
The Digital Workplace Engineer will be responsible for designing, implementing, and managing modern digital workplace solutions that enhance collaboration, productivity, and user experience across the University. This includes managing platforms such as Microsoft 365, Teams, SharePoint, and other collaboration tools, ensuring secure and seamless access for faculty, staff, and students.
Key Responsibilities
- Digital Workplace Design & Implementation
- Design and deploy digital workplace solutions to support hybrid learning and administrative operations.
- Manage Microsoft 365 suite, Teams, SharePoint, OneDrive, and related collaboration platforms.
- User Experience & Adoption
- Drive adoption of digital tools through training, workshops, and user support.
- Ensure accessibility and usability for diverse user groups including faculty, students, and staff.
- Security & Compliance
- Apply security best practices for identity and access management, data protection, and compliance with UGC/AICTE guidelines.
- Monitor and enforce policies for secure collaboration and data sharing.
- Performance Monitoring & Optimization
- Monitor system performance and user engagement metrics.
- Troubleshoot issues and optimize configurations for reliability and scalability.
- Collaboration & Support
- Work closely with IT teams, academic departments, and administrative units to understand requirements.
- Provide Tier-3 support for complex digital workplace issues.
Qualifications & Experience
- Education:
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Experience:
- Minimum 2–5 years in IT, with at least 1-2 years in digital workplace or collaboration technologies.
- Experience in higher education IT environments is desirable.
- Certifications (Preferred):
- Microsoft Certified: Modern Desktop Administrator Associate, Teams Administrator Associate, or equivalent.
- Skills:
- Expertise in Microsoft 365, Teams, SharePoint, OneDrive, and related tools.
- Strong knowledge of identity management (Azure AD), security policies, and compliance frameworks.
- Familiarity with automation tools (Power Automate, scripting).
Key Competencies
- Strong communication and training skills.
- Ability to manage change and drive adoption.
- Analytical and problem-solving mindset.
Email CVs to: [email protected]
Pay: ₹40,000.00 - ₹45,000.00 per month
Work Location: In person
