Department: Human Resources
Reporting To: Head HR
About the Role
We are seeking a detail-oriented, proactive, and employee-centric Senior Associate / Assistant Manager - Human Resources to manage end-to-end HR Operations and Generalist activities. The ideal candidate will possess 6-7 years of hands-on experience across the employee lifecycle, including onboarding, induction, HR administration, payroll coordination, benefits administration, statutory compliance, employee relations, grievance handling, training coordination, and exit management.
The role requires strong process orientation, stakeholder management skills, and thorough knowledge of HR policies, labor laws, and compliance requirements to ensure seamless HR operations and a positive employee experience.
Key Responsibilities
1. Employee Onboarding & Joining Formalities
- Manage and coordinate end-to-end onboarding processes for new hires.
- Ensure collection and verification of all joining documents.
- Prepare employment letters, contracts, and onboarding documentation.
- Coordinate induction programs and facilitate smooth employee integration.
- Maintain employee records and HRIS updates accurately.
2. HR Operations & Employee Lifecycle Management
- Manage employee data and records throughout the employment lifecycle.
- Administer employee confirmations, transfers, promotions, and internal movements.
- Maintain HR databases, personnel files, and organizational records.
- Ensure timely issuance of HR letters including:
- Appointment Letters
- Confirmation Letters
- Promotion Letters
- Transfer Letters
- Experience Letters
- Relieving Letters
3. Payroll Administration
- Coordinate monthly payroll inputs with accounting / finance teams.
- Validate attendance, leave records, incentives, reimbursements, and deductions.
- Ensure accurate and timely payroll processing.
- Reconcile payroll reports and resolve employee payroll queries.
- Support annual tax declarations, proofs collection, and payroll audits.
4. Statutory Compliance & Labour Law Administration
- Ensure compliance with applicable labour laws and statutory regulations.
- Manage compliance related to:
- PF
- ESIC
- Professional Tax
- Gratuity
- Shops & Establishment Act
- Labour Welfare Fund
- Maternity Benefits
- POSH Compliance
- Coordinate internal and external compliance audits.
- Maintain relevant statutory records and registers.
5. Employee Benefits & Insurance Management
- Administer employee health insurance, group medical policies, and other employee benefits programs.
- Coordinate policy enrolments, additions, deletions, and claims support.
- Act as a liaison between employees and insurance providers.
- Ensure effective communication of benefit programs to employees.
6. Learning & Development Coordination
- Coordinate employee induction and training programs.
- Manage training nomination processes and attendance tracking.
- Maintain training records and learning databases.
- Support HR in competency development initiatives and employee engagement programs.
- Assist in evaluating training effectiveness and feedback collection.
7. Employee Relations & Grievance Handling
- Serve as the first point of contact for employee queries and concerns.
- Handle employee grievances professionally and confidentially.
- Support implementation of employee engagement initiatives.
- Foster a positive workplace culture and employee experience.
- Assist in conflict resolution and disciplinary processes.
8. Performance Management Support
- Support execution of performance appraisal cycles.
- Coordinate goal-setting, review discussions, and performance documentation.
- Generate performance-related reports and analytics.
- Ensure timely completion of performance management activities.
9. Exit Management & Full and Final Settlement
- Manage resignation and separation processes.
- Conduct exit interviews and analyze feedback trends.
- Coordinate asset recovery and clearance procedures.
- Ensure timely issuance of relieving and experience letters.
- Facilitate Full & Final (F&F) settlement processes.
10. HR Policies, MIS & Reporting
- Support development and implementation of HR policies and SOPs.
- Generate and maintain HR dashboards and MIS reports.
- Track key HR metrics such as:
- Headcount
- Attrition
- Joining vs. Exit Trends
- Training Coverage
- Employee Turnover
- Compliance Status
- Analyze HR data and provide actionable insights to management.
11. HR Audits & Process Improvement
- Participate in internal and external HR audits.
- Ensure proper documentation and process adherence.
- Identify opportunities for process automation and operational efficiency.
- Support HR transformation and digitization initiatives.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, or other graduate degree with HR Specialization
- MBA/PGDM in Human Resources or equivalent qualification preferred.
- 6-7 years of experience in HR Operations and Generalist functions.
- Experience handling employee lifecycle management in medium to large organizations.
Required Skills & Competencies
Functional Skills
- HR Operations
- Payroll Administration
- Statutory Compliance
- Employee Onboarding & Offboarding
- Benefits & Insurance Management
- Employee Relations
- HR Documentation
- HR Analytics & MIS
- Performance Management Support
- Labor Law Compliance
Technical Skills
- Strong proficiency in MS Excel, Word, and PowerPoint.
- Experience with HRMS/HRIS platforms.
- Working knowledge of payroll systems.
- Data management and reporting capabilities.
Behavioral Competencies
- Strong interpersonal and communication skills.
- High level of confidentiality and integrity.
- Attention to detail and process orientation.
- Problem-solving and conflict resolution skills.
- Ability to manage multiple priorities and deadlines.
- Stakeholder and vendor management capabilities.
- Customer-centric and employee-focused approach.
Preferred Experience
- Experience in handling HR operations for a workforce of 200+ employees.
- Exposure to HR audits, ISO processes, or compliance reviews.
- Experience coordinating with external payroll and insurance vendors.
- Knowledge of POSH, labor law updates, and HR best practices.
- Experience in HR process automation and HRMS implementation will be an added advantage.
Pay: ₹700,000.00 - ₹800,000.00 per year
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
- Work from home
Application Question(s):
- What if your notice period / availability to join if selected?
Experience:
- Human Resource Operations: 5 years (Required)
Location:
- Andheri, Mumbai, Maharashtra (Required)
Willingness to travel:
Work Location: In person
