Review patient and insurance accounts to identify negative balances and determine refund
eligibility.
Initiate and follow up on claim refunds with insurance companies and patients.
Investigate discrepancies in payment postings, adjustments, and overpayments.
Collaborate with billing and payment posting teams to ensure accurate account
reconciliation.
Document all refund activities and maintain audit-ready records.
Communicate effectively with insurance representatives and patients to resolve refund-
related queries.
Ensure compliance with HIPAA, company policies, and payer-specific guidelines.
Meet productivity and quality targets for refund processing and negative balance resolution.
Pay: ₹25,000.00 - ₹45,000.00 per month
Work Location: In person
