* Implement the ERP software at client site on time as per the approved plan.
- Give training and support to users at client site so that they can work independently on the system without support and are able to use the software
- Enter client data in the software, generate reports for clients, transfer data, reconcile the data and ensure accuracy of reports.
- Provide functional support to users, handle client queries and ensure client satisfaction
- Timely implementation of projects within the timelines and ensure project profitability. Ensure to start work on a project only after a written approved plan from the Delivery Head. Raise timely alarm in case the plan is not as per the schedule to ensure that corrective actions can be taken.
- Doing Kick- Off Meetings at Client Site - plan and present the implementation cycle and plan to the client team and take approval before starting the project on any site.
- Giving Online Demo & provide support - support the sales team in giving product demo during pitch
- Responsible for Complete Sign Off from site with client satisfaction feedback- ensure complete satisfaction of user and written feedback.
- Client/Site Ownership - ownership of site with regard to software usage, timely implementation, training to user and satisfaction.
Upsell and cross sell - generate sales reference from users and upsell additional modules
Job Types: Full-time, Fresher
Pay: ₹120,000.00 - ₹200,000.00 per year
Benefits:
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
