No of Position: 1
Experience: 3+ Years
Qualification: B.E. / B.Tech. / BCA / MCA / M.Tech
Work Location: Ahmedabad
Skill Requirement:
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Minimum of 3 years of progressive experience in a dedicated training role, preferably as a Process Trainer within an IT or product-based software development company.
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Strong knowledge of process documentation, instructional design, and adult learning methodologies
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Proficiency with training tools, LMS platforms, and Microsoft Office
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Exceptional verbal and written communication skills, with the ability to articulate complex technical and procedural concepts clearly and concisely to diverse audiences.
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Proven ability to deliver engaging, interactive, and impactful training sessions.
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Strong analytical capabilities to evaluate training effectiveness, identify trends, and recommend process improvements.
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Proactive and solutions-oriented approach to identifying and addressing training or process-related challenges.
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Ability to thrive in a fast-paced, dynamic IT environment and adapt to evolving business processes, technologies, and training requirements.
Role & Responsibilities:
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Identify and assess the training needs of the organization through consultation with managers
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Review and interpret existing process documentation (SOPs, flowcharts, guidelines) to ensure training materials reflect the most current procedures and best practices.
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Conduct dynamic and interactive training sessions for diverse audiences, including new hires, existing employees, and cross-functional teams, using various modalities
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Monitor the application of learned processes post-training and provide constructive feedback to employees to reinforce correct procedures.
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Conduct refresher training sessions to support performance improvement and compliance
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Collaborate with process owners to recommend and implement improvements to processes and workflows.
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Develop and administer effective assessment methods to measure knowledge retention and the effectiveness of training programs.
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Foster a culture of continuous learning, process discipline, and knowledge sharing across the organization.
