About Big Star Cafe:
Big Star Cafe is a premium specialty coffee and culinary destination in Nanakramguda, Financial District, Hyderabad.
Role Overview:
We are hiring a hands-on Floor Manager / Shift Supervisor to oversee shift operations, lead our floor team, ensure table pacing, and maintain service standards.
Key Responsibilities:
- Floor Leadership: Direct shift workflow, manage table turnarounds, and maintain service quality during peak hours.
- Staff Roster & Supervision: Supervise floor captains, enforce grooming standards, and handle guest escalations.
- Audits & Cash Desk: Oversee opening/closing checklists and daily till reconciliations.
- Stock Monitoring: Track daily floor operational consumables, cutlery, and guest-service supplies.
Candidate Qualifications:
- 2 to 4 years of shift management experience in premium cafes or restaurants.
- Strong spoken English communication skills.
- Leadership agility in fast-paced operational environments.
Shift & Schedule:
- 10-Hour Scheduled Shift (9 Active Hours + 1 Hour Rest Interval).
- Monthly Salary: ₹30,000 – ₹35,000 per month + duty beverages.
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Nanakramguda, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hospitality: 1 year (Required)
Language:
Location:
- Nanakramguda, Hyderabad, Telangana (Required)
Work Location: In person
