Process Coordinator – PROVO
Role Overview
Coordinate orders and projects end-to-end, ensuring smooth communication between customers and internal teams.
Key Responsibilities
- Manage orders from confirmation to delivery & closure
- Coordinate with Sales, Warehouse, Procurement, Accounts & Installation
- Schedule and track deliveries & installations
- Follow up on payments, approvals, materials & pending tasks
- Track project progress and resolve delays / issues
- Maintain CRM, Excel trackers & documentation
- Coordinate with vendors, transporters & installers
- Handle customer queries and ensure timely resolution
Requirements
- Graduate | Freshers welcome
- 1–3 years’ experience in Operations / Coordination / CRM is an advantage
- Interior, furniture, construction or building-material experience preferred
- Good knowledge of Excel, Google Sheets & CRM
- Strong communication, coordination & follow-up skills
- Organised, proactive and detail-oriented
- Ability to multitask and meet deadlines
Pay: From ₹14,000.00 per month
Work Location: In person
