Business Analyst

Johnson Controls -
Bengaluru, Karnataka

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Job details

Full-time
1 day ago

Qualifications

SAP
Engineering
Business analysis
Analysis skills
Bachelor's degree
User acceptance testing
Scrum
APIs
Agile
Unit testing
AI
Communication skills

Full job description

Experience: 3 to 4 Years

Role Summary

Business Analyst responsible for driving end-to-end automation initiatives within the Automation CoE. The role bridges business and technology by identifying automation opportunities, defining requirements, and supporting delivery across Power Platform, RPA, and AI-enabled solutions.

Key Responsibilities

1. Discovery & Assessment

Identify automation opportunities across business processes

Conduct feasibility analysis and define automation suitability

Create process maps (BPMN / flow diagrams) and as-is / to-be designs

Prepare business cases, ROI estimates, and scope definition

2. Requirement & Design

Translate business needs into functional requirements and user stories

Create and maintain documentation (PDD, BRD, SOW, test scenarios)

Collaborate with SMEs to define business rules and data requirements

Support design workshops between business and development teams

3. Delivery & Execution

Work closely with Power Platform / RPA developers to deliver solutions

Support sprint planning, backlog grooming, and Agile ceremonies

Drive unit testing inputs and manage UAT cycles with stakeholders

Ensure solution aligns with business objectives and CoE standards

4. Deployment & Support

Support go-live, hypercare, and transition to support teams

Analyze production issues, exceptions, and improvement opportunities

Drive change requests and continuous improvement initiatives

Assist in bot/app monitoring and operational reporting

Technology Exposure

Microsoft Power Platform (Power Apps, Power Automate, Dataverse)

RPA tools (UiPath / Power Automate Desktop / Blue Prism)

Microsoft Copilot Studio / AI Builder (basic understanding)

Process mining / analytics tools (nice to have)

Required Skills

Strong requirement gathering & stakeholder management

Process analysis and workflow documentation

Feasibility analysis and business case creation

Experience working in Agile/Scrum delivery model

UAT management and defect tracking

Strong communication and business translation skills

Qualifications

3 to 4 years of experience as BA in IT / Automation projects

Experience in Power Platform or RPA projects is required

Bachelor's degree in IT / Engineering / Business

Certifications (Agile / Scrum / Power Platform / RPA) – preferred

What We Are Looking For

Hands-on BA with exposure to automation delivery lifecycle

Strong analytical mindset with ability to challenge business processes

Experience working with cross-functional teams (Business + IT + CoE)

Ability to work in fast-paced, transformation-driven environment

Passion for digital transformation, AI, and process optimization

Nice-to-Have (Differentiators)

Experience in Copilot / Gen AI use cases

Exposure to enterprise integrations (SAP, Snowflake, APIs)

Understanding of governance, security, and compliance in Power Platform

3-Line Executive Version

BA for Automation CoE – Power Platform + RPA delivery

Own discovery requirements UAT hypercare

Focus on process optimization, AI adoption, and business value

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