Urgently required Order processing Executive for cosmetic Packaging manufacturing company located at Andheri West
JOb Description:
- Receive and review customer orders, ensuring accuracy and completeness.
- Enter orders into the company's system accurately and in a timely manner.
- Coordinate with sales and production teams to confirm product availability and lead times.
- Communicate order status updates to customers and internal stakeholders.
- Resolve order-related issues or discrepancies, including pricing, quantity, and delivery dates.
- Generate and distribute order confirmations, packing lists, and shipping documents.
- Coordinate with logistics partners to schedule shipments and track delivery status.
- Process returns, exchanges, and refunds as per company policies and procedures.
- Maintain accurate records of all orders, including sales data and customer communications.
- Provide support to sales and customer service teams as needed.
Key Accountabilities:
- Timely and accurate processing of customer orders.
- Efficient coordination with internal teams to meet order deadlines.
- Resolving order-related issues and ensuring customer satisfaction.
- Maintaining up-to-date records of all order transactions.
Pay: ₹25,000.00 - ₹32,000.00 per month
Work Location: In person
