Key Responsibilities
- Diagnose and resolve hardware, software, and network issues.
- Configure desktops, laptops, and user devices.
- Provide on-site and remote technical support.
- Support Windows, macOS, Microsoft 365, Teams, and Active Directory.
- Troubleshoot desktop, printer, email, and connectivity issues.
- Maintain IT assets, documentation, and service tickets.
- Perform system updates, patch management, and antivirus maintenance.
- Ensure data backups and endpoint security.
- Coordinate with vendors for repairs and replacements.
Requirements
- 2–4 years of experience in IT Support, Desktop Support, or Helpdesk roles.
- Strong knowledge of Windows, macOS, Microsoft 365, Teams, and Active Directory.
- Experience with hardware, software, network, printer, and email troubleshooting.
- Good communication, customer service, and problem-solving skills.
- Ability to work independently and in a team environment.
- Networking or cloud certifications are an added advantage.
If you're looking to grow your career with a dynamic organization, apply today!
Apply Now: Share your updated resume to be considered for this opportunity.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
